Shipping & Handling

Our goal is to provide you with the best delivery options, no matter where you are. We deliver to hundreds of customers around the world every day and are committed to providing you with the highest level of service.

The time frame for order delivery is divided into two parts:

Total delivery time = processing time + shipping time

  • Processing time: 1~5 business days
  • Shipping time: 8~25 business days
Destination area Standard shipping time
Japan, Korea, Singapore 8-15 working days
Malaysia, Thailand 8-15 working days
North America (USA, Canada) 12-20 working days
Europe (UK, Germany, France, etc.) 12-20 working days
Australia and New Zealand 15-22 working days
Other international regions 15-25 working days

 

  • All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only.

Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

                                                     

Because orders are shipped by surface mail, overnight shipping or expedited shipping is not available at this time. However, we will be happy to provide you with a variety of other shipping options to meet your needs.

It is worth noting that due to the COVID-19 epidemic, international logistics shipping times are generally longer than usual. At the same time, freight rates for logistics companies have been at a high level, which has become a common problem worldwide. Given this, we recommend you arrange your order in advance so that you can receive your desired goods in time.

Note For Taxes:

  • For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
  • We are excited to offer international shipping to most destinations in the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 7 to 12 business days. If you have any further questions, please contact our customer services at [yirenhouse@outlook.com] .